We only accept returns and exchanges of damaged or defective products. This does not apply to cracked or broken CD cases. We promise to pack your purchases with the utmost care, but due to mail handling, an occasional jewel case may sustain a cracks or break. There are no returns or refunds on digital downloads, even in the event of a typographical error. Please take care in what you are ordering.
To return a defective product:
Crossroads reserves the right to revoke offers or correct errors even if a credit card has already been charged.